SHARPEN AND REPAIR KNIVES
REQUEST SERVICE
Include a note describing what you're sending. Include your address and phone number.
Best Practice: Be sure to take a photo of your item prior to sending them for repair.
PACKAGE AND SHIP
Send the knives to CUTCO. Be sure to follow directions below on how to package your knives or items.
Best Practice: Use cardboard leftover cereal boxes to wrap up the item for shipping.
RECEIVE THE KNIVES
A package with your completed cutlery or items should arrive at your home within 1 to 2 weeks.
Best Practice: Be sure to use an appropriate daytime address and phone number for delivery.
HOW MUCH DOES SHARPENING COST?
Sharpening your knives is free. If you choose to send your knives for factory sharpening, there is a return shipping fee to ship items back to you.
HOW DO I PACKAGE THE KNIVES?
For the safety of everyone who will handle your shipment, please package your items carefully.
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Please make sure to clean your knives thoroughly.
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Avoid using tape directly on the blades and handles.
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Cover the entire blade with cardboard.
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Cardboard from cereal boxes works well.
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Do not use padded envelopes.
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Place your knives in a cardboard box with extra packing material to keep them secure.